Terms Of Service

Denver Display Terms Of Service

Please read and review the following Terms of Service (TOS) as they relate to the use of denverdisplay.com and the third party partner, fulfillment, social and associated sites we link to.

By using this site, you agree to be bound by these terms as set forth.

Denver Display reserves the right to modify and or change the set forth Terms of Service at any time. Therefore by using this site you agree to these changes whether you’re are notified about any new changes or not. If you do not agree with the following terms, then do not use this site and or the third party sites we may link to.

Origin Of Service

Denver Display is legally registered Corporation in the State of Colorado. Denver Display operates and abides by local jurisdictional, City and State laws. And federal laws, including adherence to FTC requirements. Therefore, if a dispute should occur, then the governing laws of the State of Colorado will be the ruling body.

Ability To Enter Into A Legally Binding Agreement

By creating an account and or by ordering any type of product and or service from denverdisplay.com you acknowledge and attest that you are who you say you are. That you have the power to enter into an online transaction. That you are of legal age and or you have permission or authorization to procure product(s) and or service(s) from denverdisplay.com and its third party platforms and associations. And you acknowledge you have the power to act on your behalf, and or on behalf of your business, and or on behalf of a Company which you are employed or represent.

Your Account

You may need a Denver Display account to place an order. And you may need to be logged in to your account to place your order. Which means, you understand that you are responsible for keeping your account log-in information confidential.  

You understand by knowingly sharing your confidential personal login credentials with anyone can void all expressed, written or implied agreements between you and our Company.

If you suspect any unauthorized access or use of your account, then please contact Denver Display immediately.

We are not obligated to investigate authorized use of your account. However, we reserve the right to contact you should we detect or be alerted to unusual activity in your account.

Payment In Full At Time Of Order –Standard Terms

Standard terms apply. You pay for your order in-full at the time you place your order. An order not paid-in-full is not considered to be an active order until paid. Not paying for your order in full can and will affect your turnaround time. Non-active orders will not enter production.

Noting, most inline 10x10 and 20x10 show booth display orders tend to be ready for disposition or shipping within 3 to 7 days from the time and date which an order is placed. Which means, your custom dye sublimated or printed displays are produced fast. And therefore, payment upfront at time of order is deemed fair.

Purchase Orders –PO’s

PO’s for orders may be acceptable if you have completed an in-house credit application and were approved for a set or open amount. No PO’s will be accepted unless approved by accounting at denverdisplay.com.

Noting, larger custom display orders, and island display, and pinnacles, and huge custom hanging show booth signs may and can take longer to produce. You may be planning months, even a year in advance. Therefore, due to the higher cost of these display types, and the longer display build times, and the submittal approvals required along the way, you may be granted terms. However, payment in full must be received before your order is released for disposition.

Refunds and Cancellations

No Cancellation Refund On Custom Print Orders Once Printed

Due to the custom nature of trade show display industry your printed and or dye sublimated booth displays, and pull-up banners, and branded exhibition display products are custom printed displays. These displays are specific to you and your business. No other person or company may use your custom printed display stand or product.

Which means, once you approve your artwork proofs, your order flows into the print stage. And once printed, your custom display orders from denverdisplay.com can not be refunded.

All custom printed trade show display sales are final.

If You Cancel Order Before You Approve Proofs Then 30 Percent Restocking Fee 

However, if you cancel your order prior to approval of proofs, then your frames and or stands maybe restocked. There is a 30% restocking fee for all canceled trade show display products as long as you did not order a "custom" exhibition stand or display.

If You Cancel a Custom Build Then Only a 50 to 20 Percent Refund May Apply

If your display is and or was custom designed and built to your specifications. (A display which is not a typical Denver Display Catalog item.) Then there may not be another use for your custom built trade show display product or stand. If this is the case, then canceling your order before you approve your print proofs may result in only a 50% to 20% refund. This will be on a case per case basis and is usually spelled out in the "custom" build contract you signed. Either way, we're here for you and to be fair.

Why Are Restocking Fees Charged?

Why are these types of restocking fees charged?

Because, when you place your order, even though pre-press is preparing your print ready art proof(s) for your approval, all departments responsible for producing your displays and or stands are notified of your order along with your in-hands date.

Which means production is pulling your product(s) frame(s) and or raw materials and or cutting, bending, fitting, fabricating and or positioning your order on the shop floor so when you approve proofs and your graphics are printed your order comes together fast.

This process allows for an efficient way of expediting all trade show and exhibition orders on the factory floor so all deadlines are met. This requires labor, and time, and materiel of which is included in all orders. And therefore, covers restocking (cost) fees which are incurred.

At the same time, this why will cost become higher for "custom" builds.

(Point being, if you order a catalog item, there's a good possibility the display type and style will be able to be resold. If "custom", then there may not be an option to resell your display.)

If your display is and or was custom designed and built to your specifications. (A display which is not a typical Denver Display Catalog item.) Then there may not be another use for your custom built trade show display product or stand. If this is the case, then canceling your order before you approve your print proofs may result in only a 50% to 20% refund. This will be on a case per case basis and is usually spelled out in the "custom" build contract you signed. Either way, we're here for you and to be fair.

If You Cancel Off The Shelf Product Order Then 30 Percent Restocking Fee Applies

If you cancel an off the shelf trade show display product and accessory order like LED lighting, molded cases, pop up literature racks prior to being shipped out and or delivered. Then a restocking charge of 30 percent of the order will be applied. This charge covers the cost of having to pull, and cancel, and remove your order from the system. And to cover the cost of time and labor to restock and re-adjust inventory levels.

Damaged or Defective Products

If your order arrives damaged due to shipping (always inspect your shipped-in products when they arrive) or a defect is realized, then take some camera phone pics of the damage or defect and email them to Denver Display at support@denverdisplay.com.

We'll rush to replace your order, usually overnight at no cost while we help with creating a damage report claim with the shipper.

If it's a defect, we will usually overnight you a replacement (daily cut off times are 2 pm MST).

If your printed graphics have issues or tears or smudges, then do the same. Take some camera phone pics and email them to Denver Display at support@denverdisplay.com

NOTE, your products, prints, displays, stands... are quality controlled before being shipped out, delivered or set for pickup. QUALITY CONTROL TAKES in-house PICS of all angles of your trade show display and stands for our records. And to PROVE TO THE SHIPPER or advanced warehouse YOUR product left the factory floor FOB factory in GREAT condition. This helps expedite all claims.

Product Warranties

All products provided carry a limited manufactures warranty.

Whether it's a 90 day warranty for an economy lower cost displays or a 1,2 or 5 year warranty, even a life-time warranty on products. The limited warranty means your trade show display and or stand will be free of manufacturer defects.

Which means, if the product fails and it is not damaged by end user or end user labor during set up, break down, storage... then we'll replace the product which is under warranty at no charge.

Simply contact support@denverdisplay.com with your claim and we'll handle the claim fast.

Parental Permission

Denverdisplay.com and its third party site(s) are not directed at nor intended for use by children under the age of 13. Please see our privacy policy statement for more info. Strict parental permission is required for children under age 13 to use this site and related third party site(s). If you are under the age 13, you agree to leave this site immediately.

Look, parent(s), maybe you’re son or daughter is looking for a cool table top display to showcase a grade school science fair project or they want to show-off school contest with a custom printed banner stand? We get it. But if you’re child is under 13 years of age we will NOT help them. Therefore, if you're the parent(s) or legal guardian it's recommended that you procure the display product from them.

Trade Show Display Design And RGB Verses CMYK Printing

You acknowledge that pop up displays, tension fabric displays, banner stands, truss display systems, modular displays, island displays, hanging signs and all types of trade show display products require design template(s) to be submitted by you, or your designer, or design team, or a for hire designer for the proof approval stage.

And therefore, you acknowledge that your submitted design(s) template(s) may not be the exact color match to the design(s) color(s) you or your designer created.

Which means, you acknowledge that you understand monitors, laptops, tablets mobile devices and other types of screens emit RGB (Red, Green, Blue) colors which are light transmitting colors.

And you acknowledge that you understand that all printing and dye sublimation printing are printed or dye sublimated in CMYK (Cyan, Magenta, Yellow, Key –Black) light absorbing colors. And that CMYK colors may tend to be a slight hue darker than RBG color.

Noting these color mixes can make up millions of different types of colors. And by ordering your trade show displays online from denverdisplay.com you acknowledge that you understand the colors will NOT be exact matches to colors viewed on light transmitting devices.

Therefore, if you want a more precise color match or you want to hit your brand color(s), then you’ll want to provide denverdisplay.com with your custom Pantone Coated call-out color(s) with your order. Or you may even provide color swatches via delivery or mail to denverdisplay.com for us to match.

You also understand that custom color matches will not be 100% exact. And custom color matching may cost a little more than listed display pricing you see on the site.

Why more cost? Well, you may request hard copy proofs with the colors as they’ll appear on the actual finished display. This may and will cost $35 to produce and provided you with a hard copy proof. Hard copy proofs can be sent overnight to you if you’re up against a deadline.

However if you’re confident in your designers ability and you’re willing to approve the proof(s) we provide electronically, then simply provide your Pantone Coated Color Call-Outs with your LAYERED art and the pre-press print department will insert your Pantone colors into your design. And all will be OK. But not 100% exact.

Noting, Denver Display Large Format Printing and Dye Sublimation machines are color calibrated. Which means, Pantone color swatches are printed out on actual fabrics and substrates. These swatches are then matched to your Pantone Color Call-Outs and programed into the print. Which further means, you’ll be pleased with the output colors.

Turnaround Times

Turnaround times can vary depending on the type and size of your show booth display. For example 10x10 and 20x10 show booth displays which may include a pop up display, banner stand, table throw or a tension fabric display are produced within 2 to 3 working days from the date we receive your approval of final artwork proof(s). Which means, if you place an order today, and your graphic designer (or third party graphic designer) uploads print ready template designed artwork files, and you receive and approve electronic emailed proof(s), then your order will be completed within 2 to 3 days and be ready for disposition.

If you’re looking at 20x20 to 50x50 or larger show booth display systems, hanging show booth signs, trade show truss systems, modular displays and custom tension fabric displays, then your turn times may take between 10 and 21 working days, if not longer. And the bigger the build the longer the turnaround time.

Please see the estimated turnaround time listed for each Product item in the online store (shop). Or call Denver Display at (720) 314-8035 for more info.

Please note. Other items which can affect and cause turn time delays may include a back and forth on artwork proofing. Where your upload or provide artwork files which do not pass pre-press standards or were incorrectly formatted or are pixelated and blurry. Or there may be a delay in the time we provide email electronic art proofs for your approval and the time it takes you to reply with an approval. Or a slightly longer turn time may be required if you request samples or hard copy proofs for color matching.

Turn times are listed as FOB factory docks (production print facility). Which means you must add in freight or shipping times. Since shipping is quoted as standard shipping. It will take between 2 to 3 days to arrive at your destination, venue, office, company, home or even hotel –anywhere in the continental United States. Alaska and Hawaii will take longer (see Shipping And Airline Cargo section below).  However you may choose to go with a higher cost overnight shipping option for continental United States order(s) to expedite shipping. Which means, it’s always good to plan in advance when ordering custom printed or dye sublimated trade show displays and stands.

Please contact denverdisplay.com if you want guaranteed in-hands date status. And if you’re under the gun. Have a tight deadline. Ask about receiving a rush-order status (see Rush Order section below) to expedite your order(s) faster.

Artwork Files –Spelling And Proof Accuracy

Artwork files uploaded to the art server or downloaded from a link you provided will be reviewed at full size. And if your design(s) and artwork pass pre-press standards for print quality, then print ready proof(s) will be provided to you for  approval.

However, you are responsible for your spelling and the accuracy of your design(s).  It's not uncanny for misspellings to occur intentionally. The word "cool" may be intentionally spelled "kool", and so on.  So please double check your text and electronic proof(s) thoroughly. Because once you approve print ready artwork proof(s) your design(s) will be printed or dye sublimated to your approved proof(s) specifications.

If you or your designer or design staff provide artwork files, then please make sure your designs at least 100 to 120 PPI at size. Convert text to outline and provide custom fonts. Provide layered art if we’re matching your Pantone Coated call-out or brand colors. And remember to provide the Pantone Coated color call-outs.

Best acceptable design formats are Ai, PSD and Vector. If you hire Denver Display to create your design(s) then we will provide your design(s) and concepts to spec for your approval.

Hard Copy Proofs

If you’re concerned about your printed or dye sublimated colors matching your brand, promotional, event and or product marketing colors, then ask for hard copy proof(s).

Once you submit your artwork file(s) in layered format, along with your desired Pantone Coated call-out color inserts, and your design looks good at size, Denver Display will provide you with hard copy proofs of your actual design(s) on the substrate(s) for which your design(s) will be printed or dye sublimated on.

Therefore, please plan in advance for any type of custom color match and hard copy proofs. This process can add days to an existing orders turn time. Plus, hard copy proof(s) cost extra. Proofs can range from $25 to $45.

Display Product Samples

If you are not sure which type of trade show display or substrate or tension fabric is best for you, then ask about samples. Samples may cost, however if you order from Denver Display or have an open order, then your sample cost will be credited to your order cost. Which means, no charge. Contact Denver Display to see if the display stand product you’re looking for is available in samples.

For example, there is a measurable difference between an economy tension fabric display frame system for a back-wall, and a hanging sign, and a truss system. Economy frames are made from thinner OD (Outside Diameter) frame tubing. Some economy display systems have push together frame tubing verses heavy duty snap spigot solid tube framing. Some frames may be produced from galvanized metal and some from sturdy aluminum tubing. Which means economy displays are designed for 1 or 2 shows a year and not for heavy use. Whereas non-economy display frame systems are designed for heavy use, and freight, and travel, and multiple shows a year.

Or you may visit one of our national show rooms or production facilities located in Las Vegas, Nevada and Woodridge, Illinois to view all the different trade show display products we offer –first hand. However, you must call ahead and schedule an appointment or tour. If we don’t have facility in your location, we’ll send you a sample.

Shipping And Airline Cargo

You agree to double check and provide a correct shipping address for all shipped orders. Whether we’re shipping to your office, business, home, venue, show host or trade show City hotel resort (provided you have a reservation). All shipping will be standard ground. Standard ground shipping takes about 3 days to arrive anywhere in the continental USA. Standard shipping to Alaska and Hawaii can take 7 to 10 days.

Denver Display ships with UPS. Once your order ships out you will receive a "shipment tracking" email. You consent to receiving this email when you placed your order and entered your shipping address. You'll be able to track your order via a ship tracking link included in the email.

However, other shipping options are available (AT A HIGHER COST) in the continental United States. These include next day air, guaranteed 2 days and so on.Even contracting with the airlines for cargo shipments to Hawaii and Alaska is always an option to expedite your orders’ delivery time. Please contact Denver Display for more information on faster shipping options.

Please note, however, we cannot be responsible for actual shipping carrier times once your order leaves our facility(s) FOB factory docks. Or after we’ve off-loaded your displays to airline cargo with receipt or a bill of laden of the shipment.

Severe weather conditions, road and airport closures, even acts of god can affect standard shipping times which are outside our control. And we cannot be held accountable, responsible nor liable for delivered orders (packages) which are stolen from doorsteps, other. Which means, delivery dates are subject to daily cut-off times or carrier delays.

And we are not responsible for lost shipments once they leave our facilities. However, if such should occur, we will help you resolve this issue with the shipping carrier. Please consider all your shipping options and potential weather issues if you have a tight deadline.

Note, the good news is, as spelled out above, you will receive an email shipping tracking link from us on the morning after you ship. So you may track your order during shipping. Why the next morning? Our third party shipping carrier partner(s) do not compile  local, national and global shipment tracking until midnight on the day of the shipment. This is their cut off time. Therefore, we’ll email the tracking link the next morning.

Also, at times, a client may request we utilize their shipping account number to ship-in their orders. If you prefer we utilize your shipping account, then please contact Denver Display at (720) 314-8035 prior to placing your order so we may remove shipping charges from your order and code in your shipping account info into your work-order for disposition. You acknowledge that you are responsible for providing Denver Display with your correct shipping carrier account number. Any errors can and may result in a promised turnaround time -delay. 

Freight

For larger show booth displays, Denver Display can or may offer freight-in and freight-out services. Freight services depends on your deadline. If you planned in advance then freight services is an option.

Freight-in carrier service providers can vary. Denver Display will utilize "best available" carrier based upon promised date and freight-in location.

Denver Display will arrange for freight services to arrive either at the show decorators’ warehouse per your show contract agreement or arrive on the move-in set-up date at the show venue.

Please contact us for a freight quote. If you approve then you will receive a bill of lading regarding all pertinent information regarding your freight shipment. Marshaling add on time cost and pick up time cost.

If we are freight shipping back to your location, after the show, then be advised you may be required to have dock level access doors in the back of your location or a fork-lift on hand. If you DO NOT have loading docks or a fork-lift then please contact Denver Display.

Note, we cannot be responsible for delays, accidents or weather issues once your order ships freight FOB our production facility. It’s recommended you double check with the freight carriers’ insurance coverage and limits.

Deadlines

If you have a deadline, then Denver Display can guarantee that your deadline and in-hands date is met. Therefore, if you’re up against the wall and have a pressing deadline, then contact Denver Display now and see if we’re able to accommodate your deadline request.

Or you may have ample time before your shows move in date. But you want your show booth displays to be shipped-in or be delivered to your show decorators’ or show host warehouse. And you’re aware the ship-in date deadline may and can be 3 to 4 weeks out before your actual show date. And the show host will deliver your displays to your booth space on move-in set-up day. You may elect this option to save yourself time and hassle. Please provide us with your ship-in tags from your show contract and we’ll see if we're able to guarantee to meet the early cut-off date required.

Rush Orders

If you have a rush order request, then please contact Denver Display today. Rush will increase your display cost and your shipping cost. If we can accommodate your rush request, we’ll provide you with a quote.

Please note, the most critical element required in pulling off a rush order is your ability to provide print ready product template designed artwork. Because if we have print ready art we’ll be able to get you into the print and finishing stage fast.

For example, we once received a request late Thursday for branded step repeat pop ups, promotional displays and banner stands which were needed to be in Louisiana by Saturday a.m. (Within 2 days.) On a Super Bowl weekend. When the big game was held in New Orleans. Besides the shipping nightmare which was flooding New Orleans during this week and weekend, we talked with staff, worked overtime and overnight shipped the products the next day on Friday. And they arrived in Louisiana that Saturday a.m.

However, the client was able to download the design templates from denverdisplay.com and upload print ready art within 1 hour that Thursday night!

One other example, a large global hotelier called early in the a.m. on a Monday. She sounded stressed. She shared she was about to fly out of the Bahamas in route to Miami then here, locally. She needed a 10x10 pop up display for a small local travel convention booth which was slated to open the next day, Tuesday at 10 a.m. (Same day RUSH.) And she wanted a backlit curved 10 foot pop up hopup display!

Well, as the story goes, we asked about artwork and provided the design template by email. She said she’ll have their in-house design department provide the print ready layered art file when she lands in Miami within a few hours.

Note, the word layered art. She also wanted to match Pantone Coated call-out colors. So we prepared a custom rush order quote. When she arrived in Miami she paid in full and provided print ready layered art. We had 1 hour to provide her proof(s) for approval before she boarded the plane here.

To our surprise, the artwork file was surreal. It looked like you were standing on a beach. The Pantone Coated call-out colors made the sand look like sand, and the ocean water look turquoise blue. She gave her approval and we rushed the job into production.

Long story short, the owner met her at the convention hall later that night. And actually helped a tired and weary client, who had a long day, out. He wheeled-in the display in two cases. And set it up for her. Point being, when plugged in, this backlit display stood out above all other display booth which were set-up on the main aisle. It was a breath taking site.

Once again, the moral of the story is the client was able to provide print ready art fast. Which got this rush order fulfilled the same day. So please keep this in mind when considering a rush order. If your arts good… we’re good.

Warranty

Denver Display provides a manufacturers’ warranty on most products offered. Which means your displays, stands and trade show accessories are backed to be free of defects and to deploy or work as promised.

Warranties may vary from 6 Months to 2 Years to 5 Years, even a Lifetime. Which means if you ever experience an issue with a display product or pull up banner stand, and it's under warranty, then contact us today.

You will want to document the problem or issue you’re experiencing by taking camera phone photos of the issue. You’ll then email the photos and describe the problem you're having to support@denverdisplay.com .

Once we receive your warranty issue, we’ll open up a warranty support ticket. And follow up to make you whole. Sometimes we may even issue a call-tag, where you simply place a shipping tag we supply on the display and ship it back to the production facility for a solution or a replacement.

However, please note, print substrates and dye sublimated tension fabrics are not under warranty. Prints, when used over time, may wear out within 5 years. But our fabric care guidelines recommend dry cleaning, even cold water washing and hang drying for your dye sublimation prints to keep them fresh. And on curl free flat max vinyl you may simply wipe them clean with a water dampened cloth.

Note, some of the display frames are designed to be lightweight, and for many a good reasons. Which means you want to be careful not to step on your frame accidentally or try to force it to collapse. Nor do you want to stack a heavy object on top of the frame. Normally if a pop up frame is not collapsing easily or seems stuck, it’s because one of the purple interlocking arms is still connected. And if there was a number one issue, it’s a few purple arms being still connected, and then being snapped-off when being forced to close or retract a pop up frame. Therefore, do not force a pop up frame to close. Check that all locking arms are unlocked.

The best protection is to order a molded hard shell carrying case for pop up and economy display frames. Normally these comes in a padded bag. And if you’re at a busy show venue, sometimes forklifts, people and staff may accidentally step on the padded bag causing the frame to buckle or bend. A hard shell molded case solves this problem.

Either way, denverdisplay.com stands behind its display products. So if you have a problem, please contact us for help.

Secure And Private Printing

Denver Display may offer private (windowless) and secure printing. If you are debuting a new ad campaign, slogan, new product launch, new promotion, and want to keep your new marketing campaign under wraps, then contact denverdisplay.com.

Damage

Prior to packaging and disposition, your display order will pass through quality control. Quality control inspects your display(s) and accessories to be in proper working order. And documents the final inspection with photographs too. Which means, after your order passes quality control it is then packaged and becomes available for disposition.

Therefore, when your product(s) arrive you want to inspect your order for any type of damage. If ship-in order, please inspect the box and or package for visible signs of damage. If you notice visible damage to a shipping box and or package then alert the shipping carrier on the spot and take photos of the damage immediately.

Most displays will ship in a hard shell cases inside boxes. And some will ship in large hard shell cases with shipping labels right on the case. Thus the hard shell case provides top level protection against shipping damage.

However if you spot damage, and the shipping carrier has already left, you still want to alert the shipping carrier, whether it’s a package delivery or freight carrier. And then contact us. Email the photos of the damage to support@denverdisplay.com right away, within 24 hours. Include your order number in the email to expedite a response (fastest way to find your order number is off your proof number). Remember we have documented evidence that your order left the dock(s) in good condition. And that your order was not damage when it was package.

We will work with you to resolve any shipping damage as quickly as possible. Remember, even though the box may be damaged, you’ll still want to open the box and inspect the display yourself. Most of the times minor box tears and dings seldom result in a damaged product.

If we’re delivering to you directly (for hand-off outside your trade show venue or event location at a set date and time) then you may inspect your order at time of delivery. Please check each product within a 24 hour time period.

If you do not contact us within the first 24 hours after you have received your order then you hereby acknowledge that your order was received damage free and your order is acceptable. Which means, if we are not notified within 24 hours of receipt of delivery or hand off of product(s), then returns for repair or a redo will not be allowed.

Remember, take photos of the damage in question so we can compare them to the photos which were taken prior to your order leaving the factory floor. We want you to be satisfied. Which means we will act to resolve any damaged product issue(s) that arose from transit or FOB destination.

Note, returns on custom orders to specifications cannot be made. The order was filled, printed, produced to your specifications.  

Out Of Stock

Denver Display is not responsible for out-of-stock listed product items. Out of stock items can occur suddenly if a large run order hits and instantly depletes certain product.

If you order a product online then you’re are good to go. If you let a product sit in your cart for a while and do not check out then the risk of out of stock can happen. However, being out of stock is rare but has occurred. Therefore it’s always good to check out and place your order after you’re done shopping.  

For example, we may have 180 blade lite 1200 banner stands in stock and a large company may want to order all 180 units. If this were the case, please don’t fret. Simply call us and we’ll help you choose an ideal alternative until inventory is replenished. And if the alternative is more expensive? We’ll honor the out of stock items price so you feel good about your experience.

Cancellations

Once you place your order it may not be cancel-able or may be cancel-able in part. Each order is considered to be a customized request. And when you placed your order, inventory was pulled and removed from the system. Other departments were alerted that your order was placed and the custom build begins.

Which means your frame quad, tubing and or parts are pulled from inventory. And fabricated or cut to size. Your frame is then transfer pending your finished print(s) for attachment frame fitting. And if you reviewed the above turnaround time terms, you’ll see most displays are completed within 2 to 3 days.

However, we will address each individual cancellation request as they arise. For example. Let’s assume you want to cancel before you have provided art. Then yes, we’ll be able to refund 70% of your purchase price. The other 30% goes to cover frame cost and cost associated with having a live order in the system.

Yet, it all depends. Let’s say you order a large tapered rectangle 20x10x5 foot custom overhead hanging show booth display sign. And production pulls and cuts the frame. Fits the frame with snap spigot connectors and sets-in the hanging anchor bolts into the frame. And were pending art approval. If you cancel this job you acknowledge that a 20 foot long by x 10 foot deep x 5 foot tall hanging tapered sign is not an everyday order size. Which means, it would be difficult to resell. Therefore, you may only receive a 50% cancellation refund.

But, if you order off the shelf stock items like portable and pop up literature racks, LED lighting or other restock-able products, then you may expect an 80% cancellation refund. Because you acknowledge canceling an order requires paperwork, labor cost, accounting changes and restocking.

And lastly, if you placed an order, provided print ready art, approved the art proof(s), then there may not be much we may do. Your custom display may already be in quality control.

Therefore, please contact Denver Display if for some reason you have a cancellation request. We’re here to work with you and do our best to be fair.

Secure Information And Processing

Denverdisplay.com and or its third party platforms and links (art upload links, online catalogs, shipping apps, local resources, and credit card processing gateway, opt-in email provider, and other) follow industry standard best practices to secure your transactions and keep your data safe.

Securing your data can include the use of SSL (Secure Socket Layer) and or TLS (Transport Layer Security) security which encrypts data for secure communication of data. Safeguards can also include the use of dedicated IP hosting, VPS servers (Virtual Private Servers), SSD servers (Solis State Drives), CDN (Content Delivery Networks) and cloud base added layered and firewall security. Including back-end security.

Plus, denverdisplay.com limits access to secure stored data. Log-in access is only available to trusted management members who are responsible for only accessing secure data. Log-in access can be marked and time stamped too. And log-in passwords can be changed regularly for even higher security purposes.

However, even though security measures can be in place, you are hereby advised that the internet cannot be deemed to be 100% secure by anyone. Using public internet access, shared Wi-Fi or accessing the net on unsecured mobile networks can expose you to prying eyes, spoofing and a host of other intangible acts which can affect your personal online experience and data security.

We do not police the net, nor can we attest to the security protocol in use on billions of online websites, stores, browsers, apps, even your other online device interactions and network access points. Therefore, we disclaim any and all liability for any breach, loss, theft of data, and or damages from your access to the net. And you agree to hold us harmless if any loss should occur which you and or your company could experience.

And as of this date for which you are reading this, no issues have arisen or been detected. If anything should ever occur, then you (your account) will be notified.

Restrictions

The content on this site is protected by copyright, trade name and trademark laws. The copyright, and branded content on this site is the property of Denver Display.

You may use, interact, engage, comment, and order from denverdisplay.com. You may review information, platforms, and content freely. However, you may NOT copy, duplicate, adapt, display, reiterate or present branded copyrighted information for distribution or for sale of any kind without expressed written consent. You cannot make use of copyrighted and protected content, materials, and information for any commercial and or non-commercial exploitation of copyright protected material. By utilizing this site you agree to all copyright and restrictive notices as posted.

Links

Links refers to all links on this site (NOT links on sites we link to). We do NOT create, endorse, maintain, nor do we have or take any responsibility for links, advertising, content, products, material, information and or services made available on any other site, even those we link to.

And may it be clear, that we will not be held responsible or liable (indirectly or directly) for loss or damages that occur or are alleged to occur to you in connection with your use of content and materials presented or available or provided by any third party platform and other site(s). Other sites which link to this site through open comments, guest blogging, live channels, video comments, podcast, and video, and or even other site link(s) which seek to obtain link permission first, are still considered to be any other site.

We reserve the right to remove any other site link(s), even strip away and or block linking attempts on all open comment channels and social media. We further reserve the right to remove any link(s) on our site at any given time.

Type Of Allowable Service

Denverdisplay.com is considered to be a G rated trade show display production, printing and fulfillment Company which offers a wide variety of custom printed displays and show booth accessories. However, we reserve the right to deny service and or printing request which may and can be deemed as hateful, offensive, hurtful, obscene, and or of non-moral character. And request for custom printed displays which may be considered inappropriate or objectionable if exposed to or viewed by our diversity of staff, crews, talent and employees.  

Comments And Submissions

Denver Display welcomes and encourages your comments, questions and input on our open comment section(s), blog, vlog, YouTube channel, review sites, open interactions, forums, social media, and anywhere open communication takes place on the site and in the links. However, we reserve the right to remove abusive, threatening, or derogatory types of comments or interactions. We also reserve the right to block the originator of abusive interactions. Our purpose is to operate a clean, diverse, and G rated Company and site(s).

Spam comments or posts will be immediately reported as spam. And we will block originators of spam. However, we are NOT responsible screening all comments posted in or on open comment sections, social media sites, or on third party sites. And we are NOT liable for user posted messages which may contain copyrighted and trademark infringement material. And we are not responsible for posted comments which contain personal information or the accuracy of information.

By posting in any open comment section you hereby grant us a universal, perpetual, and nonexclusive right to make use of your comments, questions, reviews or posting in its original or edited form. Comments may be utilized in articles, blogs, vlogs, videos, and site pages, social and in other forms of content media. However, per our privacy policy NO personal identifiable information will be shared, unless we have your expressed written permission to do so.

Testimonials

You agree and have given us expressed written permission to use your provided photo and or video and Company name or title in our testimonial sections. If for any reason you wish to have your testimonial removed, then please contact us at support@denverdisplay.com.

Disclaimer

The website is provided as-is. Neither we nor potentially any of the third party platform site(s), third party link site(s), hosting, security applications, vendors, fulfillment associates, suppliers warrants that any function or usability of said site(s) or apps or platforms will be uninterrupted, nor that errors or even defects will be corrected, or that the site(s) which make them available, will be free of malware or viruses or other harmful components. Neither we nor potentially our link site(s) or third party platform site(s), suppliers, and third party associations warrants or makes any representation what so ever, regarding the usability or the results of usability of content, products, services, information and materials being provided or offered on the site(s) as to their reliability, accuracy, correctness, and all things associated with. You (NOT us or third party site(s)) assumes all necessary repair and cost to your system.

As our privacy policy statement clearly states “NO site can be 100% protected”. However, applicable law may not allow the exclusion of implied site usage warranties. Therefore, the above exclusion may not apply to you. Furthermore, we do not guarantee or warrant any services and or products on third party site(s) we link to except for our Company run site(s) where a said warranty or guaranteed may or may not be spelled out. We are not a party to third party transactions between you and third party providers of goods, products and or services.

Limitation Of Liability

In no way, shape or form what so ever, including but not limited to negligence, will we be liable for any consequential or special damages that result from the use of, or your inability to use, the information, and platforms, and apps, and processes of site(s) or any services or products being provided to the site(s), even if advised of the possibility of such damages. Noting applicable law may not allow the exclusion or limitation of liability, even incidental or consequential damages, including but not limited to loss of data. Therefore the above exclusion or limitation may not even apply to you. In no event shall the total liability to you by us or by any of our suppliers or third party vendors for all damages, losses, and cause for action (contract, tort or other) exceed the amount paid for product(s) or service(s) from accessing the site(s).

In no way, shape or form will be held liable or responsible for any loss (directly or indirectly) or damages that are caused or allegedly to have been caused to you in your connection with or your use of any services, goods, products, platforms which you receive or access from comment links, post, reply’s and or any third party site.

We are also not liable or responsible for any damages or loss that is caused or alleged to have been caused to our users relating to the display of their account photo, bio, or name on our site(s) as agreed upon or not or with permission.

Mobile SMS and Texting

We may elect to utilize SMS texting. If you are asked to provide your phone number for the purpose of receiving SMS text we will advise you on the use. The use may be to send you text messages regarding your artwork proof(s) are ready for approval –to see your email. An SMS text may provide a shipping tracking link so you may track your order or an alert your order was delivered. Even an SMS text alerting you of a special promotion reminder. And SMS text may provide an added security account log-in feature and more. Including other important messages from Denver Display.

However, you may choose to opt-out of receiving any future text by replying to the text with the word ‘STOP’. Therefore, if we decide to implement SMS push text features, and it’s made clear to you the reason for push text notifications, and you provide your phone number, you authorize us and grant us permission to text you until you opt-out or you contact us at support@denverdisplay.com.

And in accordance with our privacy policy. We do NOT lease, rent, share or sell your information (and or phone number). We only look for ways to deliver a better user experience and to keep you up to date on any importation updates.

Upright Use Of Site And Account Security

By using this site and third party platforms and site(s) you understand that the information, branding, and presentation of content are copyrighted by law. You agree not to duplicate, scrap, copy, or distribute copyrighted information unless you have our expressed written consent to do so.

Denver Display Contact Information

Denver Display
600 17th Street
Suite 2800 South
Denver, Colorado, 80202

Phone (720) 314-8035

Email support@denverdisplay.com

 

Our Terms Of Service policy, as expressed, on this page, is in effect.

Effective February 2020

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